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We took a closer look at the issues that affect accuracy, efficiency, and data integrity - the hidden bottleneck in more laboratories than we can shake a sharpie at. ",{"data":563},{"id":564,"attributes":565},3855,{"name":566,"alternativeText":567,"caption":11,"width":568,"height":569,"formats":570,"hash":581,"ext":42,"mime":44,"size":582,"url":578,"previewUrl":11,"provider":25,"provider_metadata":583,"createdAt":587,"updatedAt":588},"Vial labelling.jpg","Automated vial labelling and sample tracking in a laboratory workflow",2400,1601,{"large":571,"small":573,"medium":575,"public":577,"extrasmall":579},{"ext":42,"url":572,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500/large",{"ext":42,"url":574,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500/small",{"ext":42,"url":576,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500/medium",{"ext":42,"url":578,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500/public",{"ext":42,"url":580,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500/extrasmall","Vial_labelling_782d9ded01",554.2,{"variants":584,"public_id":585,"variant_url":586,"resource_type":59},[578,572,576,580,574],"736c5d5c-1374-4752-612c-43890f0f8500","https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/736c5d5c-1374-4752-612c-43890f0f8500","2025-10-22T13:14:09.399Z","2026-07-23T10:59:57.934Z",[590],{"id":591,"name":592},377,"Process insights",{"id":594,"attributes":595},572,{"slug":596,"postedon":597,"header":598,"categories":628},"multidose-practical-benefits","2026-07-01",{"id":599,"title":600,"subheading":601,"image":602},2125,"The practical benefits of automated powder dosing with MultiDose™","MultiDose is packed with hidden features, but there are many practical advantages to using this collaborative solid dispensing platform in your lab operations. ",{"data":603},{"id":604,"attributes":605},3388,{"name":606,"alternativeText":77,"caption":11,"width":607,"height":608,"formats":609,"hash":620,"ext":42,"mime":44,"size":621,"url":617,"previewUrl":11,"provider":25,"provider_metadata":622,"createdAt":626,"updatedAt":627},"MD23-021.jpg",1200,800,{"large":610,"small":612,"medium":614,"public":616,"extrasmall":618},{"ext":42,"url":611,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00/large",{"ext":42,"url":613,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00/small",{"ext":42,"url":615,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00/medium",{"ext":42,"url":617,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00/public",{"ext":42,"url":619,"mime":44},"https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00/extrasmall","MD_23_021_80f0cad255",59.69,{"variants":623,"public_id":624,"variant_url":625,"resource_type":59},[617,615,619,611,613],"e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00","https://imagedelivery.net/3h7wFjnSc1jcCITlqfjLww/e95d622d-50b8-4ccb-4f2a-1dd85b9a2a00","2024-08-02T07:54:06.148Z","2026-01-26T11:10:35.055Z",[629],{"id":630,"name":592},348,{"id":314,"attributes":632},{"postedon":597,"readtime":204,"slug":633,"createdAt":634,"updatedAt":635,"publishedAt":636,"postedby":637,"header":638,"article":643,"categories":727,"seo":728},"how-to-choose-an-automation-partner","2026-06-30T15:04:25.942Z","2026-07-21T14:11:41.129Z","2026-07-08T09:12:45.259Z",{"data":11},{"id":639,"title":640,"subheading":641,"image":642},2199,"How do you choose an automation partner? ","Learn how to evaluate automation providers beyond technology alone.",{"data":11},[644,648,654,657,661,664,668,671,675,678,682,685,689,692,696,699,703,706,710,713,717,720,724],{"id":645,"__component":646,"content":647},3245,"page-content.paragraph","Choosing the right automation partner is one of the most important decisions a laboratory or engineering team can make. Automation systems are long-term investments, often shaping workflows, data quality, and productivity for years to come.\n\nThe difference between the right and wrong partner can be significant, affecting everything from integration success to ongoing support and return on investment. \n\nThis guide outlines the key questions to ask automation vendors, with practical guidance on how to evaluate answers and what to look for, particularly when considering custom, complex automation projects.\n",{"id":649,"__component":650,"title":651,"subheading":652,"image":653},700,"page-content.heading","Why is choosing the right automation partner important?","Selecting an automation partner is not just about buying equipment, it’s about choosing a long-term collaborator.",{"data":11},{"id":655,"__component":646,"content":656},3246,"**The right partner will:**\n\n•\tUnderstand your process, not just the technology\n•\tDeliver a solution tailored to your workflow\n•\tSupport the system throughout its lifecycle\n\n**The wrong partner may:**\n\n•\tDeliver rigid or poorly integrated systems\n•\tFail to meet performance expectations\n•\tProvide limited support after installation\n\nIn automation, **vendor selection impacts long-term system success and adaptability**, not just initial deployment. \n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman positions itself as an end-to-end partner rather than a product vendor, supporting customers from initial concept through to long-term optimisation and upgrades.\n",{"id":658,"__component":650,"title":659,"subheading":11,"image":660},701,"What should you define before speaking to vendors?",{"data":11},{"id":662,"__component":646,"content":663},3247,"Before engaging suppliers, **clearly define:**\n\n•\tThe workflow you want to automate\n•\tCurrent bottlenecks and inefficiencies\n•\tYour desired outcomes (e.g. throughput, consistency, safety)\n\nClear requirements ensure vendors design around your process rather than trying to fit your lab into a pre-built system. \n\n**\u003Cu>Labman perspective:\u003C/u>**\n\nLabman typically starts projects with **process mapping and concept development**, ensuring systems are built around real workflows, not predefined platforms.\n",{"id":665,"__component":650,"title":666,"subheading":11,"image":667},702,"What experience should an automation partner have?",{"data":11},{"id":669,"__component":646,"content":670},3248,"**Question to ask vendors:** \n\n “Can you show examples of similar systems or applications?”\n \n**Look for:**\n\n•\tProven experience in your industry\n•\tCase studies with comparable workflows\n•\tReferences you can speak to\n\nExperience is critical; automation is rarely one-size-fits-all.\n\n**\u003Cu>Labman perspective:\u003C/u>**\n\nAs Labman delivers **bespoke automation across industries** (materials, pharma, energy, etc.), experience is typically demonstrated through custom projects rather than standard catalogue systems.\n",{"id":672,"__component":650,"title":673,"subheading":11,"image":674},703,"How do you assess technical capability?",{"data":11},{"id":676,"__component":646,"content":677},3249,"**Question to ask vendors:**\n\n“How do you design, integrate, and adapt solutions?”\n\n**Evaluate:**\n\n•\tEngineering depth (mechanical, software, robotics)\n•\tAbility to design custom solutions\n•\tOwnership of integration across systems\n\nAutomation success depends heavily on technical execution and architecture. \n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman’s model combines in-house design, build, and software development, reducing risk from fragmented suppliers and enabling tighter control over system performance.\n",{"id":679,"__component":650,"title":680,"subheading":11,"image":681},704,"How will the system integrate with your existing setup?",{"data":11},{"id":683,"__component":646,"content":684},3250,"**Questions to ask vendors:**\n\n“How will your system integrate with our instruments, data systems, and workflows?”\n\n**Key considerations:**\n\n•\tCompatibility with existing lab equipment\n•\tIntegration with LIMS, ELN, MES, or ERP systems\n•\tData flow and interoperability\n\nIntegration challenges are one of the most common causes of automation failure.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman typically focuses on custom integration and open system design, allowing new automation to work alongside existing infrastructure rather than replacing it.\n",{"id":686,"__component":650,"title":687,"subheading":11,"image":688},705,"Can the automation scale with your lab?",{"data":11},{"id":690,"__component":646,"content":691},3251,"**Questions to ask vendors:**\n\n“How does this system evolve over time?”\n\n**Look for:**\n\n•\tModular design\n•\tAbility to expand throughput\n•\tFlexibility to adapt to new workflows\n\nScalability is key to protecting long-term investment.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman systems are often designed to scale and evolve, supporting changing research priorities and increasing automation over time.\n",{"id":693,"__component":650,"title":694,"subheading":11,"image":695},706,"What support and service model is in place?",{"data":11},{"id":697,"__component":646,"content":698},3252,"**Questions to ask vendors:**\n\n“What happens after installation?”\n\n**Evaluate:**\n\n•\tTraining and onboarding support\n•\tMaintenance and servicing\n•\tRemote support availability\n•\tResponse times and SLAs\n\nStrong post-installation support is essential for reliability and uptime.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman emphasises lifecycle support, including:\n•\tIn-house support engineers\n•\tRemote diagnostics and telemetry tools\n•\tPreventative maintenance and upgrade pathways\n",{"id":700,"__component":650,"title":701,"subheading":11,"image":702},707,"How is cost and ROI evaluated?",{"data":11},{"id":704,"__component":646,"content":705},3253,"**Questions to ask vendors:**\n\n“What is the total cost of ownership, and how do you measure ROI?”\n\n**Consider:**\n\n•\tInitial system cost\n•\tIntegration and commissioning\n•\tMaintenance over time\n•\tEfficiency gains and labour savings\n\nLooking beyond upfront cost is essential to understanding long-term value.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman projects are often evaluated on workflow-level impact such as throughput gains, reproducibility, and reduced manual intervention rather than just equipment cost.\n",{"id":707,"__component":650,"title":708,"subheading":11,"image":709},708,"How do vendors manage testing and validation?",{"data":11},{"id":711,"__component":646,"content":712},3254,"**Questions to ask vendors:**\n\n“What testing processes are used before handover?”\n\n**Look for structured stages such as:**\n\n•\tFactory Acceptance Testing (FAT)\n•\tSite Acceptance Testing (SAT)\n\nThese ensure systems perform as expected before and after installation.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman projects typically follow a structured validation approach, including FAT and SAT, to ensure systems meet agreed performance criteria before full deployment.\n",{"id":714,"__component":650,"title":715,"subheading":11,"image":716},709,"What does a long-term automation partner look like?",{"data":11},{"id":718,"__component":646,"content":719},3255,"**Questions to ask vendors:**\n\n“How will you support us as our needs change?”\n\n**A strong automation partner will:**\n\n•\tStay engaged after installation\n•\tHelp optimise performance over time\n•\tAdapt systems to new workflows and challenges\n\nAutomation success depends on long-term collaboration, not one-off delivery.\n\n\u003Cu>**Labman perspective:**\u003C/u>\n\nLabman positions itself as a long-term automation partner, supporting:\n•\tSystem evolution\n•\tWorkflow optimisation\n•\tOngoing engineering support\n",{"id":721,"__component":650,"title":722,"subheading":11,"image":723},710,"What are the most important questions to ask an automation vendor?",{"data":11},{"id":725,"__component":646,"content":726},3256,"To summarise, ask every vendor:\n\n•\tCan you show similar project examples and references?\n•\tHow will you integrate with our existing systems?\n•\tDo you offer custom solutions or fixed platforms?\n•\tWhat validation processes (FAT/SAT) do you use?\n•\tWhat support and maintenance is included?\n•\tHow will the system evolve over time?\n•\tWhat is the total cost of ownership and ROI?\n\nThese questions help identify whether a vendor can deliver both technical performance and long-term value.\n",[],{"id":729,"metaTitle":640,"metaDescription":730,"keywords":731,"canonicalURL":11,"metaRobots":11,"metaViewport":11,"structuredData":11,"metaImage":732,"metaSocial":733},563,"Choosing the right automation partner is one of the most important decisions a laboratory or engineering team can make.","Automation Partner",{"data":11},[],[735,745,755,765],{"id":7,"attributes":736},{"slug":737,"postedon":738,"header":739,"categories":744},"what-is-lab-automation","2026-07-26",{"id":740,"title":741,"subheading":742,"image":743},2187,"What is lab automation?","An introduction to modern laboratory automation.",{"data":11},[],{"id":114,"attributes":746},{"slug":747,"postedon":748,"header":749,"categories":754},"how-to-reduce-turnaround-time","2026-07-25",{"id":750,"title":751,"subheading":752,"image":753},2188,"How to reduce turnaround time","Understand how automation can help laboratories deliver results faster.",{"data":11},[],{"id":63,"attributes":756},{"slug":757,"postedon":758,"header":759,"categories":764},"what-is-gravimetric-dosing","2026-07-24",{"id":760,"title":761,"subheading":762,"image":763},2190,"What is gravimetric dosing? A practical guide for modern laboratories","Discover why gravimetric dosing is used in laboratories and manufacturing.",{"data":11},[],{"id":75,"attributes":766},{"slug":767,"postedon":758,"header":768,"categories":773},"lab-automation-cost",{"id":769,"title":770,"subheading":771,"image":772},2189,"Lab automation cost: what drives price (and how to de-risk it)","A practical guide to automation budgets, ROI and risk reduction.",{"data":11},[],1786453407361]