Helix
Elevate your lab with intelligent system data and unmatched support
Helix changes everything
Helix is a unified telemetry and support platform. Understand sample data, system uptime, component statuses or process information - Helix brings all your system’s live data to you wherever you are. And with Helix’s unprecedented data resolution, Labman’s support teams are always informed and ready to assist.Connect to your Labman technologies like never before
Access all your connected Labman systems from wherever they are in the world, including live sensor and sample data from any applicable sensors. Whether you’re preparing a report, or keeping track of samples from a remote location, Helix gives you access to all your systems’ datapoints at your fingertips.- Sample and sensor values from thousands of sensors.
- View, sort, filter and display your data in any way you want.
Dynamic and intelligent support
Helix gives you immense oversight and understanding of the technology in your lab, but it also gives Labman’s support teams unparalleled insight into how best to support your systems. With the help of HelixAI, your systems can now spot maintenance issues and alert Labman. And of course, all of this data is available live whilst you raise any tickets in Helix to request help or upgrades.- Advanced support ticketing with access to live data.
- Service reports, RAMS documents, approvals and more.
- Preemptive maintenance possible with HelixAI insights.
It’s your data, view it your way
Helix Spaces allow you to create unlimited ways to see your data. Whether you’re wanting to visualise sensor values over time, display simple metrics, see live platform state messages, view HelixAI suggestions, or understand ticket data, Spaces allow for limitless combinations.- Create unlimited Spaces that are accessible only to you, or share with your team.
- Visualise data from almost any source on one view for unparalleled insight that suits your needs.